Shipping Policy

We ship to almost everywhere, although there are a few exceptions. If you can’t find your country on our list, get in touch. We might be able to help you find Oxtea somewhere near you.

We always aim to dispatch orders within 2 working days of an order being placed, we then hand the orders and control from that point on over to one of our delivery partners.

Usually you’ll receive a UK order (no matter the method you choose) within 5 working days in the worst case. International orders usually arrive within 10 working days. Please allow up to 7 working days for UK orders, and 15 working days for international orders before getting in touch though, as we can’t take any action with couriers until after that period of time! Some orders just take a little bit longer, particularly over bank holidays and busy times of year like Christmas.