Orders may be made but will not be processed from mid-day Friday afternoon until Monday morning; the customer should take this into account when estimating delivery times of their ordered product. Orders are made on the assumption that stock is ready for dispatch soon after the order is placed. Efforts are made to ensure that this is the case however, if the product/s is not available for dispatch the customer will be notified and are able to request a refund upon cancellation of the order.
Concerning special/limited offers, termination of these will be added to the website as soon as possible to avoid disappointment; however the content of the website may take a while to update after limited stock has depleted. All herbal orders have a weight tolerance of approximately +/-5%, though weight stated on the packaging should be an accurate representation of quantity with this tolerance taken into account.